Frequently asked questions
Everything you need to know about OpenUp
Account and registration
Do I need to create an account to use OpenUp?
Yes, a free account is required to create and manage your links, QR codes, and link in bio pages. Registration takes less than 30 seconds.
Is OpenUp free?
How do I create an OpenUp account?
Can I use my Google or Apple account to sign up?
Can I delete my OpenUp account?
Do I need to create an account to use OpenUp?
Yes, a free account is required to create and manage your links, QR codes, and link in bio pages. Registration takes less than 30 seconds.
Is OpenUp free?
How do I create an OpenUp account?
Can I use my Google or Apple account to sign up?
Can I delete my OpenUp account?
Do I need to create an account to use OpenUp?
Yes, a free account is required to create and manage your links, QR codes, and link in bio pages. Registration takes less than 30 seconds.
Is OpenUp free?
How do I create an OpenUp account?
Can I use my Google or Apple account to sign up?
Can I delete my OpenUp account?
Account and registration
Subscriptions and billing
What are the differences between the Free, Plus, Pro, and Premium plans?
The Free plan gives you 5 links, 5 QR codes, and 1 link in bio. The Plus plan ($9.99/month) adds 20 links and QR codes per month, 2 link in bio pages, color and slug customization, and QR code customization. The Pro plan ($24.99/month) includes 250 links and QR codes per month, 5 link in bio pages, 1 custom domain, UTM parameters, and advanced statistics. The Premium plan ($69.99/month) offers unlimited links and QR codes, 10 link in bio pages, team access, fully customizable links, and data export.
Can I switch plans at any time?
Do paid plans include a free trial?
Can I cancel my subscription?
What payment methods are accepted?
What are the differences between the Free, Plus, Pro, and Premium plans?
The Free plan gives you 5 links, 5 QR codes, and 1 link in bio. The Plus plan ($9.99/month) adds 20 links and QR codes per month, 2 link in bio pages, color and slug customization, and QR code customization. The Pro plan ($24.99/month) includes 250 links and QR codes per month, 5 link in bio pages, 1 custom domain, UTM parameters, and advanced statistics. The Premium plan ($69.99/month) offers unlimited links and QR codes, 10 link in bio pages, team access, fully customizable links, and data export.
Can I switch plans at any time?
Do paid plans include a free trial?
Can I cancel my subscription?
What payment methods are accepted?
What are the differences between the Free, Plus, Pro, and Premium plans?
The Free plan gives you 5 links, 5 QR codes, and 1 link in bio. The Plus plan ($9.99/month) adds 20 links and QR codes per month, 2 link in bio pages, color and slug customization, and QR code customization. The Pro plan ($24.99/month) includes 250 links and QR codes per month, 5 link in bio pages, 1 custom domain, UTM parameters, and advanced statistics. The Premium plan ($69.99/month) offers unlimited links and QR codes, 10 link in bio pages, team access, fully customizable links, and data export.
Can I switch plans at any time?
Do paid plans include a free trial?
Can I cancel my subscription?
What payment methods are accepted?
Subscriptions and billing
Performance and redirection
Do my links really open in the right app with OpenUp?
Yes. OpenUp deep links bypass the in-app browser and redirect your audience directly to the native app. This means YouTube links open in YouTube, Spotify links open in Spotify.
Does OpenUp work on iOS and Android?
What happens if the user doesn't have the app installed?
How fast are OpenUp redirections?
Are links permanent?
Do my links really open in the right app with OpenUp?
Yes. OpenUp deep links bypass the in-app browser and redirect your audience directly to the native app. This means YouTube links open in YouTube, Spotify links open in Spotify.
Does OpenUp work on iOS and Android?
What happens if the user doesn't have the app installed?
How fast are OpenUp redirections?
Are links permanent?
Do my links really open in the right app with OpenUp?
Yes. OpenUp deep links bypass the in-app browser and redirect your audience directly to the native app. This means YouTube links open in YouTube, Spotify links open in Spotify.
Does OpenUp work on iOS and Android?
What happens if the user doesn't have the app installed?
How fast are OpenUp redirections?
Are links permanent?
Performance and redirection
Features
What is a smart link with OpenUp?
A smart link is a deep link created with OpenUp that automatically detects the user's device, operating system, and installed apps to redirect them to the best destination. It combines URL shortening, deep linking, and analytics in a single link.
How many links can I create depending on my plan?
Can I generate customizable QR codes?
What is a link in bio and how does it work?
Can I track the performance of my links?
Can I customize my links?
What is a smart link with OpenUp?
A smart link is a deep link created with OpenUp that automatically detects the user's device, operating system, and installed apps to redirect them to the best destination. It combines URL shortening, deep linking, and analytics in a single link.
How many links can I create depending on my plan?
Can I generate customizable QR codes?
What is a link in bio and how does it work?
Can I track the performance of my links?
Can I customize my links?
What is a smart link with OpenUp?
A smart link is a deep link created with OpenUp that automatically detects the user's device, operating system, and installed apps to redirect them to the best destination. It combines URL shortening, deep linking, and analytics in a single link.
How many links can I create depending on my plan?
Can I generate customizable QR codes?
What is a link in bio and how does it work?
Can I track the performance of my links?
Can I customize my links?
Features
Domains and customization
Can I connect my own domain to OpenUp?
Yes. Pro and Premium plan users can connect their own custom domain to OpenUp. Instead of openup.to/yourlink, your links will use yourdomain.com/yourlink for a fully branded experience.
Can I use multiple domains on the same account?
How do I set up my custom domain?
Can I customize the look of my link in bio?
Are custom domains secured with HTTPS?
Can I use subdomains?
Can I connect my own domain to OpenUp?
Yes. Pro and Premium plan users can connect their own custom domain to OpenUp. Instead of openup.to/yourlink, your links will use yourdomain.com/yourlink for a fully branded experience.
Can I use multiple domains on the same account?
How do I set up my custom domain?
Can I customize the look of my link in bio?
Are custom domains secured with HTTPS?
Can I use subdomains?
Can I connect my own domain to OpenUp?
Yes. Pro and Premium plan users can connect their own custom domain to OpenUp. Instead of openup.to/yourlink, your links will use yourdomain.com/yourlink for a fully branded experience.
Can I use multiple domains on the same account?
How do I set up my custom domain?
Can I customize the look of my link in bio?
Are custom domains secured with HTTPS?
Can I use subdomains?
Domains and customization
Security and privacy
Is my data safe with OpenUp?
Yes. OpenUp takes security seriously. We use encrypted connections (HTTPS everywhere), secure authentication with multiple providers (Google, Apple, email with OTP), and Stripe for PCI compliant payment processing.
Is OpenUp GDPR compliant?
Yes. OpenUp complies with the General Data Protection Regulation (GDPR). We only collect data that is necessary to provide our services, and you can request access to or deletion of your personal data at any time.
Are my visitors tracked?
Can I delete my data?
Is my data safe with OpenUp?
Yes. OpenUp takes security seriously. We use encrypted connections (HTTPS everywhere), secure authentication with multiple providers (Google, Apple, email with OTP), and Stripe for PCI compliant payment processing.
Is OpenUp GDPR compliant?
Yes. OpenUp complies with the General Data Protection Regulation (GDPR). We only collect data that is necessary to provide our services, and you can request access to or deletion of your personal data at any time.
Are my visitors tracked?
Can I delete my data?
Is my data safe with OpenUp?
Yes. OpenUp takes security seriously. We use encrypted connections (HTTPS everywhere), secure authentication with multiple providers (Google, Apple, email with OTP), and Stripe for PCI compliant payment processing.
Is OpenUp GDPR compliant?
Yes. OpenUp complies with the General Data Protection Regulation (GDPR). We only collect data that is necessary to provide our services, and you can request access to or deletion of your personal data at any time.
Are my visitors tracked?
Can I delete my data?
Security and privacy
Support and assistance
How do I contact OpenUp support?
You can reach our support team by email at [email protected]. We are here to help with any questions about your account, features, or technical issues.
Do you offer a demo for clubs, media, or businesses?
Yes. We offer personalized 15 minute demos for sports clubs, media companies, agencies, and businesses. Book a demo directly from our website to see how OpenUp can work for your specific needs.
What is the average response time?
Is there a help center?
How do I contact OpenUp support?
You can reach our support team by email at [email protected]. We are here to help with any questions about your account, features, or technical issues.
Do you offer a demo for clubs, media, or businesses?
Yes. We offer personalized 15 minute demos for sports clubs, media companies, agencies, and businesses. Book a demo directly from our website to see how OpenUp can work for your specific needs.
What is the average response time?
Is there a help center?
How do I contact OpenUp support?
You can reach our support team by email at [email protected]. We are here to help with any questions about your account, features, or technical issues.
Do you offer a demo for clubs, media, or businesses?
Yes. We offer personalized 15 minute demos for sports clubs, media companies, agencies, and businesses. Book a demo directly from our website to see how OpenUp can work for your specific needs.
What is the average response time?
Is there a help center?
Support and assistance
Trial and commitment
Does OpenUp offer a free trial for paid plans?
Yes. The Pro plan includes a 7 day free trial. You can test all Pro features without any commitment. If you decide not to continue, simply cancel before the trial ends and you will not be charged.
What happens if I exceed my plan's limits?
If you reach your monthly link or QR code limit, you will be notified and prompted to upgrade to a higher plan. Your existing links will continue to work normally.
Is there a long-term commitment?
Can I get an annual discount?
What happens at the end of my trial?
Does OpenUp offer a free trial for paid plans?
Yes. The Pro plan includes a 7 day free trial. You can test all Pro features without any commitment. If you decide not to continue, simply cancel before the trial ends and you will not be charged.
What happens if I exceed my plan's limits?
If you reach your monthly link or QR code limit, you will be notified and prompted to upgrade to a higher plan. Your existing links will continue to work normally.
Is there a long-term commitment?
Can I get an annual discount?
What happens at the end of my trial?
Does OpenUp offer a free trial for paid plans?
Yes. The Pro plan includes a 7 day free trial. You can test all Pro features without any commitment. If you decide not to continue, simply cancel before the trial ends and you will not be charged.
What happens if I exceed my plan's limits?
If you reach your monthly link or QR code limit, you will be notified and prompted to upgrade to a higher plan. Your existing links will continue to work normally.
Is there a long-term commitment?
Can I get an annual discount?
What happens at the end of my trial?
Trial and commitment
What do you want to create?

Deep links
Contact Us
200 RUE de la Croix Nivert 75015 Paris FRANCE
What do you want to create?

Deep links
Contact Us
200 RUE de la Croix Nivert 75015 Paris FRANCE
What do you want to create?

Deep links
Contact Us
200 RUE de la Croix Nivert 75015 Paris FRANCE

